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Last modified: July 22, 2020

Postal.io Marketplace Vendor Agreement

This Marketplace Vendor Agreement (“Agreement”) contains the terms and conditions that governs your access to the Postal.io, Inc. Website (“Site”) to sell products pursuant to Postal.io, Inc.’s marketplace program and is an agreement between you or the business you represent and Postal.io, Inc. By registering as a Vendor, you (on behalf of yourself or the business you represent) agree to be bound by the terms of this Agreement.

As used in this Agreement, "Postal.io, Inc." means Postal.io, Inc. and "You" or “Vendor” means the applicant (if registering for the Marketplace Program as an individual), or the business employing the applicant (if registering for the Marketplace Program as a business).

Definitions

For purposes of this Agreement, capitalized terms will have the meanings specified below, or if not defined herein, the meanings given in Postal.io, Inc.’s Terms of Service:

"Affiliate"will mean, with respect to Postal.io, Inc., any entity, whether incorporated or not, that directly or indirectly controls, is under common controlled by, or is under common control by such party or its corporate parent, where “control” (or variations of it) shall mean the ability (whether directly or indirectly) to direct the affairs of another by means of ownership, contract or otherwise.

"Claims(s)" will mean any and all foreseeable or unforeseeable and alleged or actual actions, causes of action (whether in tort, agreement or strict liability, and whether in law, equity, statutory or otherwise), claims, demands, lawsuits, legal proceedings, administrative or other proceedings or litigation.

“Item File” means a data feed between Vendor and the Site that includes Vendor Content (as defined below) and other relevant or necessary information enabling Vendor Content to be made available on the Marketplace Program.

"Law" shall mean any law, ordinance, statute, rule, regulation, order, license, permit, judgment, decision or other requirement, now or hereafter in effect, or any governmental authority of competent jurisdiction.

"Losses" shall mean any and all damages (including, without limitation, past, future, direct, indirect, economic, noneconomic, consequential, special, exemplary, incidental, and punitive), sanctions, settlement payments, disbursements, judgments, liability, losses (including lost income or profit), costs or expenses of any nature whatsoever, whether accrued, absolute, contingent or otherwise, including, without limitation, attorneys' fees and costs.

“Product” shall mean all items and goods for which Vendor provides Postal.io, Inc. Vendor Content.

"Vendor Content" shall mean all images, product information and content including without limitation, the product data, (i) provided by Vendor to Postal.io, Inc. or its Affiliates for use in connection with the Marketplace Program and (ii) otherwise made available by Vendor to customer on the Site (“Customer”) (e.g. through Vendor's distribution or hosting of such images, content or information).

Agreement to Postal.io, Inc.'s Terms of Service and Privacy Policy

This Agreement is in addition to and supplements Postal.io, Inc. 's Terms of Service, Acceptable Use Policy and Privacy Policy posted on the Site. By entering into this Agreement, you also agree to abide by Postal.io, Inc. 's Terms of Service, Acceptable Use Policy and Privacy Policy. Postal.io, Inc. may modify its Terms of Service and Privacy Policy from time to time, with or without notice. Your continued use of the Site and the Marketplace Program following Postal.io, Inc.'s posting of such modifications shall be deemed to be your acceptance of any such modifications. If you do not agree to the changes in the Terms and Conditions or Privacy Policy, immediately cease to use the Site. For the avoidance of doubt, modifications to this Agreement are governed by the Waivers and Amendments section herein.

Vendor's Content License Grant

License for Content. By entering into this Agreement, Vendor grants Postal.io, Inc. and its Affiliates a royalty-free, non-exclusive, worldwide, sublicensable, perpetual, irrevocable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, commercially or non-commercially exploit in any manner, incorporate and imbed into other works, and distribute Vendor Content throughout the Site and all Affiliate properties. Vendor must be notified of any modifications to the content.

License for Marks. Vendor hereby grants Postal.io, Inc., its Affiliates and marketing partners a non-exclusive, royalty-free, non-transferable license to publish, use, reproduce, distribute, transmit, and display Vendor's name, trademarks, service marks and logos ("Vendor's Marks") during the Term in connection with, or for the promotion of, the Marketplace Program or for internal purposes. All such uses of the Vendor’s Marks will be subject to the brand guidelines which Vendor provides to Postal.io, Inc.

Product Information and Other Content

Content. Vendor agrees and warrants that any and all Vendor Content: (a) will be truthful, accurate, and not misleading or otherwise deceptive; (b) will not violate the intellectual property rights of any third party such as copyright, patent, trademark, trade secret or other proprietary rights, rights of publicity or privacy; (c) will not violate any applicable Law; (d) will not be defamatory, trade libelous, unlawfully threatening or unlawfully harassing; and (e) will not create liability for Postal.io, Inc. Vendor agrees that any and all Vendor Content may be publicly displayed by Postal.io, Inc. as Postal.io, Inc. sees fit and at no charge to Postal.io, Inc., provided that Postal.io, Inc. shall have no obligation to display Vendor Content. Vendor will only provide Vendor Content for Products that fit into the categories or parameters approved in writing by Postal.io, Inc. Vendor may provide Postal.io, Inc. with Vendor Content for Products in additional categories or parameters only with the prior written consent of Postal.io, Inc. (which may be given by email). Postal.io, Inc. shall have no obligation to list, display, or otherwise offer on the Site all Products for which Vendor provides Vendor Content, and listing any such Products is in Postal.io, Inc.’s sole discretion.

Excluded Products. You hereby represent and warrant that you will not list, offer or sell Products that: (a) are stolen, replicas, counterfeits or unauthorized copies; (b) violate the intellectual property rights of others such as copyright, patent, trademark, trade secret or other proprietary rights, rights of publicity or privacy; (c) You do not have full right and authority to sell; (d) violate any Laws, including those governing export control or consumer protection; or (f) contain any material that is obscene, pornographic or that contains child pornography.

Product Authenticity

Authenticity / Authorization. All Products that bear a company’s official brand or logo can be listed on the Site as long as the Products are sold directly by the brand owner or from an authorized Vendor. Vendor will maintain adequate processes and procedures for conducting diligence to assure that Products are authentic, authorized for sale, and not stolen, counterfeited, replicas, unauthorize copies, illegal or misbranded. Upon Postal.io, Inc.'s request, Vendor will promptly provide Postal.io, Inc. with (i) certificates of authenticity (or similar documentation) for Products and (ii) documentation showing that Vendor is permitted to sell specific brands or Products on Site.

Penalties. If the Vendor fails to provide the required documentation, Vendor may be removed from the Site, and may be subject to a range of other actions, including but not limited to suspension of their Vendor Marketplace account and removal of their Products from the Site.

Fees and Commissions

The fees and commissions (“Fees”) payable by Vendor to Postal.io, Inc. are as set forth in Marketplace Vendor Agreement Exhibit A.

Vendor hereby appoints Postal.io, Inc. as its agent for accepting and processing payment from Customer’s on Vendor’s behalf. Vendor authorizes Postal.io, Inc. to receive payments on its behalf. Postal.io shall deliver such payments to Vendor’s designated bank account in accordance with its instructions on the schedule and net of agreed-upon Fees and/or other amounts owed by Vendor to Postal.io, Inc. (such resulting amount, "Vendor Payment"), in each case as provided in Exhibit A. Vendor agrees and acknowledges that: (a) once Postal.io, Inc. receives payment from a Customer, Vendor will treat the Customer as if Vendor has itself received the funds, regardless of whether Vendor actually receives the payment from Postal.io, Inc., and (b) its sole recourse for nonpayment by Postal.io, Inc. is against Postal.io, Inc., and it will not seek any return, refund or payment directly or indirectly from Customers in the event of nonpayment by Postal.io, Inc. Postal.io, Inc. reserves the right to offset any overpayments to Vendor against any future Vendor Payments. Postal.io, Inc. may modify the schedule of payments from time to time upon prior notice to Vendors. To the extent Postal.io, Inc. agrees to invoice Vendor for any Fees due, Vendor shall pay those Fees set forth in invoices not disputed in good faith within thirty (30) days of the date of receipt thereof. All such payment obligations are non-cancelable and all amounts paid are non-refundable, except for amounts paid in error that are not actually due under this Agreement. Vendor shall pay interest on all payments not received by the due date at a rate of one and a half percent (1.5%) or the maximum amount allowed by Law, whichever is less.

Withholding of Payment. Postal.io, Inc. may withhold the payment of funds to You or return funds to Customers, if the Vendor is the subject of an investigation, or there is a Claim against You, for any suspected or alleged wrongful conduct or any violation of this Agreement. Postal.io, Inc. will not be liable to You for any such amounts.

Purchase/Order Processing, Fulfillment and Shipping

Orders. Vendor will be the merchant of record. Customers purchasing Products through the Site will place orders using the Postal.io, Inc. checkout system and Postal.io, Inc. will collect all proceeds from such transactions, including shipping costs and applicable taxes based on shipment options and tax designations provided by Vendor to Postal.io, Inc. The Customer is the purchaser of record. Postal.io, Inc. will electronically transmit to Vendor the order information (e.g. Customer full name, shipping address, and email) ("Transaction Information") that Postal.io, Inc. determines Vendor needs to fulfill each order, including without limitation, shipping Product(s) to Customers and providing Customer service. Postal.io, Inc. will send an automated email message to each Customer confirming receipt of an order. Vendor will provide Postal.io, Inc. with Vendor's customer service contact information which Postal.io, Inc. may include in such confirmation email and/or on the Site.

Risk of Fraud and Loss. Vendor’s bears the risk of all fraud except for credit card chargebacks that result from unauthorized payments. Vendor will be responsible for all costs related to fraud under any other circumstance, and all chargebacks related to Products sold and Product fulfillment and delivery. For all credit card chargebacks for which Vendor bears the risk, Postal.io, Inc. will offset such chargeback amounts against amounts otherwise owed to Vendor or send Vendor an invoice and Vendor will pay such invoice within thirty (30) days of receipt.

Fulfillment of orders. (a) Once Postal.io, Inc. has transmitted an order to Vendor, Vendor will at its own expense, be solely responsible for, and bear all liability for, the fulfillment of the order, including without limitation, packaging and shipping of Products, securing the services of and payment of any freight forwarder or customs broker service charges (as may be required for any particular shipment), import or export duties or taxes (as applicable), and Customer service. Vendor agrees that legal ownership and all risk of loss of the Products remains with Vendor until the Customer receives the Product from Vendor. If Vendor cannot fulfill the entire quantity of a purchase order (PO) line in a single order, then the Vendor will cancel that PO line, fulfill all other lines in the order and immediately notify Postal.io, Inc. of such cancellation. If the order consists of one PO line that Vendor cannot fulfill the entire quantity for, then Vendor will cancel the entire order and immediately notify Postal.io, Inc.

(b) Vendor will ship only the Product purchased by the Customer and will not include any additional Products, substitute Products, materials or information not purchased by the Customer, other than those materials included in all shipments sold by Vendor as long as such materials do not in any way promote other third-party marketplaces.

Shipping. (a) Vendor is responsible for properly specifying shipping options for all Products in its Item File, and for properly handling all returns, including without limitation, those for Products that have unique requirements for shipping and return handling, including without limitation, hazardous materials or perishable Products to the extent such Products are permitted to be sold on the Site. Vendor must offer a 2-day shipping option to Consumers who purchase on the Site.

(b) Vendor will provide Postal.io, Inc. with the shipping, handling, and any other charges for each Product, separate from the purchase price. Vendor will accept payments from Postal.io, Inc. based on the specified shipping charges as full payment for the shipping of such Products to the Customer.

(c) Vendor will ship Products ordered by Customers by placing the ordered items into the custody of the appropriate shipping agency or freight forwarder within two (2) business day or less following notification of the order. Vendor will provide notice of shipment to Postal.io, Inc. through the Vendor’s interface in the vendor app, or via email to fufillmentpartners@postal.io, and Vendor hereby represents and warrants that it will only provide notification of shipment following actual shipment of the Product. If Postal.io, Inc. does not receive a shipment notification from Vendor within seven (7) days of placement of order, the order may be cancelled by Postal.io, Inc. and Vendor will be responsible for all Product costs and shipping costs associated with such cancelled order.

(d) Vendor will maintain an on-time shipment rate of 95% or higher

(e) Factors outside of the Vendor’s control will not impact the on-time shipment rate.

Responsibilities (cancellations, returns and refunds)

Responsibilities . Vendor is responsible for processing all Customer cancellations, returns, refunds, and/or Customer Service price adjustments. Vendor will provide Postal.io, Inc. with its Customer return, refund and price adjustment policies ("Customer Service Policies") for display on the Site. Vendor's Customer Service Policies for Products sold through the Site will be no less favorable to Customers than Vendor's most favorable policies offered on Vendor's own site or on other third-party marketplaces where such Products are offered for sale. Notwithstanding the foregoing, Vendor initial response time to Customers shall be within twenty-four (24) hours. If Vendor does not provide such Customer Service Policies to Postal.io, Inc. prior to the Effective Date, then Vendor shall be deemed to have adopted Postal.io, Inc.'s standard customer service policies as may be adopted and/or revised from time to time. Vendor shall notify Postal.io, Inc. of any material changes to Vendor's Customer Service Policies at least fourteen (14) days prior to Vendor's implementation of such changes, provided, however, that any such changes shall not be effective with respect to orders until the revised Vendor Customer Service Policy has been posted on the Site.

Cancellations. Vendor will maintain a cancellation rate due to Vendor’s error or fault of 3.0% or less, calculated on a rolling thirty (30) day period. Substitutions do not count towards cancellation rates.

Refunds. Postal.io, Inc. will whenever possible provide refunds to Customers via the method of payment used by the Customer (most often the Customer’s credit card) for Products not received or sufficiently different from their Product description. Vendor will provide Postal.io, Inc. with the necessary information to process such refunds, such as the reason code and/or any special instructions. Postal.io, Inc. will refund to Vendor the amount of the Commission Fee attributable to the amount of the Customer refund (excluding any refunded taxes); provided that Postal.io, Inc. shall have no liability for refunds offered by Vendor in excess of the purchase price. Vendor will be responsible for all other forms of refund, such as store credit or exchanges, which shall be offered according to the Vendor’s own Customer Service Policy. If Vendor provides Customer directly with a refund, Postal.io, Inc. shall retain the full amount of the Commission Fee attributable to such Customer refund. If Postal.io, Inc. makes a cash refund to a Customer for a Product returned to Vendor, Postal.io, Inc. in its sole discretion, will obtain a refund of the Vendor Payment received by Vendor for such returned Products either via (i) offset of any amounts payable by Postal.io, Inc. to Vendor or (ii) by billing Vendor for such amounts.

Ownership and Use of Transaction Information

Postal.io, Inc. shall own all Transaction Information. Vendor may only use Transaction Information to further a transaction related to this Agreement, in accordance with the terms of this Agreement, Postal.io, Inc.'s Privacy Policy and all applicable Law. Vendor will not (i) disclose or convey any Transaction Information to any third party (except as necessary for Vendor to perform its obligations under the Agreement); (ii) use any Transaction Information to conduct Customer surveys or for any marketing or promotional purposes; (iii) contact a Customer that has ordered a Product that has not yet been delivered with the intent to collect a payment in connection therewith or to influence such Customer to make an alternative or additional purchase; or (iv) target communications of any kind on the basis of the intended recipient being a Customer.

Taxes

Taxpayer and Merchant of Record. Vendor is the taxpayer and merchant of record and must comply with all applicable tax Law. Vendor shall be solely liable for any tax liabilities, including without limitation, any associated penalties, fees or interest. All references to "tax" or "taxes" in this Agreement shall mean all taxes and fees, including without limitation, sales, use and surcharge taxes, import or export duties, electronic waste recycling fees, and all other indirect taxes and fees.

Vendor Warranty. Vendor is solely responsible for determining the amount of sales, use or other indirect taxes owed as a result of the sale of Products, and is solely responsible for reporting and remitting any such taxes required under applicable Law. Vendor hereby represents and warrants that it will (a) identify all states in which it has an obligation to collect and remit taxes during onboarding, (b) keep such information updated at all times, (c) report and remit all such taxes collected on Vendor’s behalf by Postal.io, Inc., and (d) maintain appropriate accounting records and documentation to verify the remittance of such taxes collected on Vendor’s behalf by Postal.io, Inc. Upon the request of Postal.io, Inc., Vendor will immediately provide Postal.io, Inc. with records and documentation in the manner, form and substance as Postal.io, Inc. may reasonable request of Vendor's remittance of all taxes collected by Postal.io, Inc. on Vendor’s behalf. If Vendor is unable to provide such proof to Postal.io, Inc.’s satisfaction, Postal.io, Inc. may retain all such tax amounts and/or terminate Vendor's Marketplace account. Vendor acknowledges and agrees that Postal.io, Inc. has no responsibility to collect, report or remit taxes in connection with Vendor’s sales. Vendor shall cooperate with Postal.io, Inc. regarding any requests for information, audit or similar request by any taxing authority concerning taxes collected and remitted resulting from the sale of Products on the Site.

Marketplace Sales Tax. Without limiting the generality of the foregoing, as a marketplace facilitator, Postal.io, Inc. is required by law to automatically collect sale taxes on the Vendor’s behalf with respect to any Products shipped to certain States in the United States and its territories, as determined by Postal.io, Inc. in its sole discretion, and all such tax amounts shall be remitted by Postal.io, Inc. to the State from amounts received by Postal.io, Inc. from Customers.

Nexus. If any governmental authority determines that Vendor has established nexus in a state or local jurisdictions; or that sales, use or other indirect taxes are due from Postal.io, Inc. or Vendor on sales of Products through the Site; or that Vendor is otherwise responsible for the collection and remittance or reporting of taxes (and all related penalties and interest) related to the sale of any Products, whether or not as a result of any action or inaction by Postal.io, Inc., Vendor (i) agrees that Vendor shall solely be responsible for payment of such taxes (and all related penalties and interest) and/or reporting of such taxes (if applicable), (ii) agrees that Postal.io, Inc. shall have no liability to Vendor or any governmental authority for such taxes or penalties, and (iii) will not seek any reimbursement from Postal.io, Inc. for such taxes and related penalties. Vendor shall indemnify and hold harmless Postal.io, Inc. and its Affiliates and their respective officers, directors, employees and agents for any claims, liabilities, losses, fines, costs and expenses (including reasonable attorneys' fees) arising out of or related to any ruling by any governmental authority that Postal.io, Inc. or Vendor has a tax remittance or reporting obligation in any State on account of sales of Products on the Site, whether or not due to any action or inaction by Postal.io, Inc. Postal.io, Inc. may immediately charge Vendor's credit card on file and/or set-off any and all costs and/or expenses that are incurred in connection with the foregoing against any amounts owing to Vendor, including without limitation, any Vendor Payments).

Information Security

Vendor will use appropriate internal information security practices to prevent the compromise of its information systems, computer networks and data files by unauthorized users, viruses or malicious computer programs which could in turn be transmitted to Postal.io, Inc. or compromise the security of Postal.io, Inc. Confidential Information (as defined in the Section titled “Confidential Information” below), including without limitation, the Transaction Information. Vendor shall promptly notify Postal.io, Inc. of any breach and take all necessary actions to remediate the breach. Vendor shall be responsible for any costs, damages or legal notification procedures resulting from any breach of this Section.

Confidential Information

Definition. The term "Confidential Information" means all information communicated by one party (“Disclosing Party”) to the other party (“Receiving Party”) that should reasonably be considered confidential under the circumstances, notwithstanding whether it was identified as such at the time of disclosure, including, without limitation (a) the terms of this Agreement, (b) existing or contemplated products, services, designs, processes and technical specifications, and (c) information relating to business plans, sales or marketing methods and information accessed via Postal.io, Inc.’s APIs. Vendor shall also treat all Transaction Information and tax codes as Confidential Information.

Obligations. The Receiving Party may receive Confidential Information from the Disclosing Party during the Term, and such Confidential Information shall be used only to perform its obligations under this Agreement. The Receiving Party shall treat the Confidential Information as it does its own valuable and sensitive information of a similar nature and, in any event, with not less than a reasonable degree of care.

Exceptions. The obligations of either party under this Section will not apply to information that the Receiving Party can demonstrate (a) is known by the Receiving Party prior to the date of the disclosure by the Disclosing Party without a restriction on disclosure or use; (b) becomes publicly known though no act or fault of the Receiving Party; provided, however, Transaction Information shall remain subject to confidentiality obligations regardless of its availability to the public; (c) was received from a third party without restriction on disclosure or use; or (d) is independently developed by the Receiving Party without access to or use of the Confidential Information of the Disclosing Party.

Disclosure by Law. In the event the Receiving Party is required by Law or legal process to disclose any of the Confidential Information, the Receiving Party agrees to (a) give the Disclosing Party, to the extent possible, advance notice prior to disclosure so the Disclosing Party may contest the disclosure or seek a protective order, and (b) limit the disclosure to the minimum amount that is legally required to be disclosed.

Return or destruction. Upon the Disclosing Party's written request, the Receiving Party shall return or certify the destruction of all Confidential Information, and the obligation of confidentiality shall continue for three (3) years from the expiration or termination of this Agreement; provided however, the Receiving Party shall continue to keep confidential (i) any Transaction Information, and (ii) the terms of this Agreement. Vendor agrees that Postal.io, Inc. may share Vendor's Confidential Information with its Affiliates for internal use only.

Representations and Warranties

Vendor hereby represents and warrants to Postal.io, Inc. the following:

Authority. Vendor is a corporation duly organized, validly existing and in good standing under the Laws of the state where Vendor is incorporated, and Vendor has full power and authority to execute Agreement and to perform its obligations hereunder without any further ratification or approval. Vendor has the right, power and authority to grant the rights and licenses hereunder free and clear of any claims, liens and encumbrances.

No Conflicts. Neither the execution of this Agreement, nor the consummation of the transaction contemplated hereby, will violate or conflict with any obligation, contract or license which could reasonably be expected to interfere with the consummation of the transaction contemplated hereby.

Taxes. The person(s) inputting all tax related information (including without limitation, tax designations, and States in which Vendor has a tax remittance obligation) (collectively "Tax Information") into the Item File or otherwise providing such Tax Information to Postal.io, Inc. has adequate tax knowledge and enough information about Vendor to accurately and completely enter such Tax Information. All Tax Information shall be accurate and complete. Vendor shall promptly update any Tax Information in the Item File as necessary to collect the correct amount of tax from Customers.

Intellectual Property. Vendor represents and warrants that Vendor has the right to grant the licenses granted herein, including with respect to the Vendor Content and Vendor Marks. Vendor has all necessary and sufficient rights to sell and offer for sale the Products, directly and through the Site, without any conflict with or infringement of the rights of any third party, including any rights in intellectual property. To Vendor’s knowledge, Vendor’s Products are not counterfeit, stolen, replicas, or otherwise unauthorized copies of a third party’s products.

Term, Termination and Suspension

Term. This Agreement shall commence on the Effective Date and shall continue in full force and effect as long as the Vendor continues using the Site to list and sell Products, unless an agreed upon term is included in Exhibit A.

Termination for Breach. This Agreement may be terminated at any time by either party if the other party materially breaches any provision of this Agreement, and fails to cure such breach within thirty (30) days of receipt of written notice of breach from the non-breaching party, stating the nature and character of the breach. Postal.io, Inc. may immediately terminate this Agreement if Vendor fails to meet any of its tax obligations, including without limitation the requirement of Vendor to provide documentation proving that Vendor has remitted collected taxes or fees to the appropriate jurisdiction(s) in accordance with the Section titled “Taxes”. Either party may terminate this Agreement without prior notice or a cure period for breaches that are incapable of cure (including, but not limited to, a party’s involvement in money laundering or terrorist activity). Upon termination of this Agreement for breach by Vendor, any fees due to Postal.io, Inc. at the time of termination shall immediately come due and; if for breach of Postal.io, Inc., any amounts prepaid by Vendor but unused up to the date of termination shall be refunded to Vendor. Termination under this Section does not limit either party from pursuing any other remedies available to such party, including but not limited to injunctive relief.

Termination in the Event of Insolvency or Bankruptcy. Either party may terminate this Agreement upon written notice to the other party in the event (a) the other party files a petition for bankruptcy or is adjudicated bankrupt; (b) a petition in bankruptcy is filed against the other party and such petition is not dismissed within ninety (90) days of filing; (c) the other party becomes or is declared insolvent or makes an assignment for the benefit of its creditors or an arrangement for its creditors pursuant to any bankruptcy or other similar Law; (d) the other party ceases to do business in the normal course; or (e) a receiver is appointed for the other party or its business.

Postal.io, Inc. Termination. Postal.io, Inc. may terminate this Agreement at any time, upon sixty (60) days prior written notice to Vendor..

Vendor Termination. Vendor may terminate this Agreement at any time, upon sixty (60) days prior written notice to Postal.io, Inc.

Post-Termination Obligations. Vendor will continue to have obligations under this Agreement after termination of the Agreement or during a suspension of Vendor’s listing of Products under the foregoing paragraph, including without limitation, the obligation to (i) provide customer service to Customers who purchased Products on the Site, (ii) pay any invoices delivered by Postal.io, Inc. in connection with this Agreement, (iii) notify Postal.io, Inc. and Customers of any recalls of its Products, (iv) remit any taxes collected to the proper jurisdiction(s), (v) fulfill any outstanding orders, and (vi) immediately notify Postal.io, Inc. of any security breach that allows a third party to view or access or otherwise compromise any Transaction Information.

Survival. The provisions of this Agreement which by their nature are intended to survive termination of the Agreement (including, without limitation, representations, warranties, indemnification, payment obligations, remedies, Postal.io, Inc.'s rights to use Vendor's suggestions and feedback, limitations of liability, choice of law, jurisdiction, and venue) shall survive its termination

Indemnification

Indemnification Obligations. Vendor will defend, indemnify and hold harmless Postal.io, Inc. and Affiliates and their respective employees, directors, agents and representatives (each an "Indemnitee") from and against any and all Losses arising out of or related to third party Claims asserted against, imposed upon or incurred by an Indemnitee due to, arising out of or relating to: (a) any actual or alleged breach of Vendor's representations, warranties, or obligations set forth in this Agreement, Postal.io, Inc.'s Terms and Conditions, or Postal.io, Inc.’s Privacy Policy; (b) violation of any applicable Laws; (c) Vendor's own site or other sales channels, Vendor's Products (including the advertisement, offer, sale or return of any of Vendor's Products) and Vendor's Content; (d) any actual or alleged infringement of any intellectual property rights (including rights of publicity or right of privacy) by Vendor's Products or Vendor’s Content; (e) personal injury, death or property damage arising from Vendor's Products; and (f) any and all income, sales, use, and other taxes, surcharges, fees, assessments or charges of any kind whatever, together with any interest, penalties and other additions with respect thereto, imposed by any federal, state, local or foreign government in any way related to the sale of the Products on the Site, excluding, any taxes related to Postal.io, Inc.'s net income. The term "taxes" includes any class action or qui tam legal claims grounded in an allegation or allegations that Postal.io, Inc. bears some civil or criminal liability for over- or under-collection of any tax or fee on sales of Products offered by Vendor.

Procedure for Indemnification. Upon receipt of notice, from whatever source, of Claims against an Indemnitee for which Vendor is obligated to indemnify such Indemnitee, Vendor shall immediately take necessary and appropriate action to protect such Indemnitee's interests with regard to the Claims. Postal.io, Inc. shall notify Vendor of the assertion, filing or service of any Claims of which Postal.io, Inc. has knowledge, as soon as is reasonably practicable.

Settlement. Vendor, in the defense of any Claim, shall not, except with the prior written consent of Postal.io, Inc., consent to entry of any judgment or enter into any settlement that does not include as an unconditional term the release of Postal.io, Inc. and any other applicable Indemnitee from all liability and blame with respect to the Claim. Postal.io, Inc. shall have the right at all times to accept or reject any offer to settle any Claim against it.

Insurance. Vendor represents and warrants that it will maintain during the entire term of the Agreement general liability insurance, including Products Liability and Completed Operations coverage, in the minimum amount of coverage of $1,000,000.00 per occurrence, with a general aggregate coverage of not less than $2,000,000.00. This insurance coverage will be primary and non-contributing to any other insurance that may apply, and may not be canceled nor modified until at least thirty (30) days prior written notice has been given to Postal.io, Inc. The insurance coverage required herein shall be provided by an insurance company or companies acceptable to Postal.io, Inc. in its reasonable business judgment. Upon request of Postal.io, Inc., Vendor will promptly provide Postal.io, Inc. with certificates of insurance evidencing such coverage and naming Postal.io, Inc. or its designated Affiliate as additional insured.

Warranty Disclaimer

THE SITE AND ANY RELATED SERVICES, CONTENT, SOFTWARE, ARTWORK, DATA, AND INFORMATION ARE PROVIDED BY POSTAL.IO, INC. "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. POSTAL.IO, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY OF DATA, FITNESS FOR A PARTICULAR PURPOSE, SUITABILITY, TITLE, OR NON-INFRINGEMENT. POSTAL.IO, INC. DOES NOT WARRANT THAT THE SITE WILL BE ERROR-FREE, FREE OF VIRUSES OR THAT DEFECTS WILL BE CORRECTED.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POSTAL.IO, INC. OR ITS AFFILIATES OR ANY OF THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF DATA, LOSS OF USE OR OTHER PECUNIARY LOSS) ARISING OUT OF THIS AGREEMENT WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE EVEN IF POSTAL.IO, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING ELSE IN THIS AGREEMENT, THE TOTAL LIABILITY OF POSTAL.IO, INC. UNDER THIS AGREEMENT SHALL NOT EXCEED THE ACTUAL VALUE OF ANY FEES ACTUALLY RECEIVED BY POSTAL.IO, INC. IN CONNECTION WITH VENDOR’S SALES THROUGH THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM GIVING RISE TO THE LIABILITY.

Notices

Any notice or other communication required or permitted to be made or given to either party under this Agreement shall be deemed sufficiently made or given on the date of delivery if delivered in person, email, or by overnight commercial courier service with tracking capabilities with costs prepaid, or three (3) days after the date of mailing if sent by certified first class U.S. mail, return receipt requested and postage prepaid, at the address of the parties set forth below or such other address as may be given from time to time under the terms of this notice provision. A party may update its proper address for notice using the notice mechanisms provided for in this paragraph. For Vendor: The address provided by Vendor in the onboarding process.

For Postal.io, Inc.:

Postal.io, Inc.
75 Higuera St., #240
San Luis Obispo, CA 93401
e-mail: legal@postal.io
Attn: Legal Department

Controlling Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the Laws of the State of California, without regard to the conflicts of laws provisions thereof. Unless waived by Postal.io, Inc. (which it may do in its sole discretion) the exclusive jurisdiction and venue of any action with respect to the subject matter of this Agreement shall be the state courts in San Luis Obispo County, California or the federal courts in Los Angeles County, California.

Waivers and Amendments

This Agreement may only be modified, or any rights under it waived, by a written document executed by the Parties. The express waiver of any right or default hereunder shall be effective only in the instance given and shall not operate as or imply a waiver of any similar right or default on any subsequent occasion. No failure or delay by a party in exercising any right, power or privilege under this Agreement shall operate as waiver hereof.

Severability

If any provision of this Agreement is found illegal or unenforceable, it will be enforced to the maximum extent permissible, and the legality and enforceability of the other provisions of this Agreement will not be affected. If any provision of this Agreement is for any reason held to be excessively broad as to duration, geographical scope, activity, or subject, then such provision shall be construed by limiting and reducing it so as to be enforceable to the extent compatible with the then-applicable Law.

Relationship of the Parties

The Parties hereto expressly understand and agree that the other is an independent contractor in the performance of each and every part of this Agreement, is solely responsible for all of its employees and agents and its labor costs and expenses arising in connection therewith. This Agreement does not make either party the employee, agent or legal representative of the other.

No assignment

Vendor shall not assign this Agreement, in whole or in part, without the prior written consent of Postal.io, Inc. Postal.io, Inc. may freely assign this Agreement, in whole or in part, without the prior written consent of Vendor.

Complete Agreement

This Agreement is the complete and exclusive agreement by and among the Parties with respect to the subject matter hereof, superseding any prior agreements and communications regarding such subject matter. To the extent that the terms of this Agreement conflict with Postal.io, Inc.’s Terms of Service, Acceptable Use Policy and/or Privacy Policy, this Agreement shall control.

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